IT Support Services

Utech IT offers a comprehensive range of IT Support services. When looking for an IT Support Company. From IT Support Maintenance Contracts & On-Site or Off-Site Outsourced IT Support which will suit your needs, Look no further.


IT Audits and Review

Auditors by nature, we understand IT infrastructure, how to find & fix problems, upgrade, replace and support your IT infrastructure, IT Hardware and Software.


Online Store

We have recently launched our online store. We stock all major brands, Asus, Acer, Dell, HP, Lenovo and Samsung, many more being added all the time.


IT infrastructure

IT infrastructure is the backbone of your network and will often make the difference between happy users and frustrated users. We’ve got the solutions for you.

Why choose UTech IT Solutions?

We aim to provide exceptional, consistent IT Support service to all customers. We aim to be the IT Support company you have always wanted.

5 Reasons Utech should be your IT Solutions Partner

  • We offer Onsite & Offsite IT Support
  • We have over 15 years IT experience
  • We offer 24 x 7 IT Support & Solutions
  • We offer Remote IT Support
  • SLA and Computer Maintenance Specialists
Why Choose Use

Not seeing something on our Services page or online store?

Drop us a message via the contact us form or give us a ring and it soon will be.

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Some of the core services we offer

We are able to support a wide range of IT systems. From home users, SME and Corporate’s, When looking for an IT Support Company, make sure that all your needs are covered. You should partner with someone like us who can thinking on our feet and willing to learn.

We offer IT Support, Maintenance Contracts, Service Level Agreements & On-Site or Off-Site Outsourced IT Support which will suit your needs. Our experienced IT Support technicians are on hand 24/7.

Utech offers a wide range of IT Support services. When looking for an IT Support Company, make sure that all your needs fulfilled and requirements are met.


Utech IT Solutions offers IT Maintenance Services at a fixed monthly cost scalable to the size of your organisation. Our support methodology includes an agent that will perform the following functionality and much more on a weekly or monthly basis:

  • Automate all your IT tasks on user computers and servers
  • Fixed Price model scalable to your needs on a per Workstation/Server basis.
  • Automated backup and recovery solutions (Monitored)
  • Remote support with no interruption to your employees
  • Full hardware and software Audit and Inventory with backend reporting
  • Proactive hardware monitoring identifies issues before they become serious.
  • Automated Antivirus, Anti-malware and Security solutions to fit your unique needs
  • Cross platform maintenance and support
  • Network Monitoring, Network Bandwidth monitor, Disk, CPU & memory utilization, etc

Cloud computing is revolutionising the way businesses are run from privately owned small or large companies to government departments. If you have heard about the cloud but have not yet sure on exactly what it is, allow Utech IT Solutions to guide you. Some of the benefits of Cloud computing are:

With your IT service team freed from performing detailed manual server checks, scans and upgrades they will be able to spend more time implementing customised solutions with a higher payout for your establishment.

The central idea of this relatively new technology is to replace expensive server machines. Servers are known to be incredibly expensive in terms of both a first time purchase as well as in maintenance costs. Computing “in the Cloud”, however, means that your network requires no server and hosting costs are much lower as well as being paid incrementally rather than the lump sum required for a server.

The Cloud computing network integrates seamlessly with your mobile browsing applications, to ensure that you’re able to view and review vital company projects regardless of where you might physically be. Access your Google docs, emails and more with the touch of a button.

Peace of mind is a state of mental and emotional calmness, with no worries, fears or stress. In this state, the mind is quiet, and you experience a sense of happiness and freedom.

Unmatched Service – Utech IT Solutions prides its self on maintaining a strategic approach to services and the delivery of world class technology and solutions.

No More Worries – No more sleepless nights and concert over your IT anymore! now you can devote your time to growing your business – let us do what we do best!

24 Hour Monitoring – Remote monitoring a broad range of services on virtually any network device. to any location – all we need is internet access!

What we do well@ Utech IT Solutions

We pride ourselves on our service, support and our abilities.


Network infrastructure

85% Complete (success)


Laptop and desktop repairs

91% Complete (success)


Remote and telephonic support

78% Complete (success)


Printing solutions

67% Complete (success)


VPN and Remote Access

85% Complete (success)


Virus removal

95% Complete (success)

Testimonials what people say

Haven’t had a days worries with my IT Systems since we approached UTech to do our IT Support. Thank you for always being there – Even if sometimes the issue has been between the chair and the computer 🙂

Jim Andrews

Manager, Awnings and Blinds

Utech IT Solutions really understands the pressures on owners running SME’s and it provides a helpful, responsive service for all my IT needs.
Dont know what we would do without them – Thank you guys..

Mary Molapo

General Manager

Utech provides us with remote and on site support with a responsive and friendly service which is tailored to our particular needs. They are always very quick to respond.

Alice Field

Manager, Estates and Facilities

Since UTech IT Solutions started doing our computer maintenance on a regular basis, they have become all the support we could ever need to help support our growing business.
Friendly and fast service.

John Thompson

Owner, Total Solar Solutions

Utech IT allows us to focus on our core business, Architecture. They evaluated our systems, put a plan together to gradually improve our systems. They implemented its installation in quick and relatively painless fashion

Jessica Smith

Manager, JS Architects

Web Design Services

If your a small or medium sized business that needs a website. Whether it’s just a simple website refresh or a much more complicated project, we can help you and make the process a pleasure. We want your small business to have an amazing website just like ours; if you can envision it, we will work with you and bring your idea to life.

  • Full site design and re-design
  • Branding and re-design
  • SEO optimization for search engines
  • Fully customizable from your own admin panel

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Process and Policy Development

We will help design an effective IT service process and strategy for your company. Service Strategies offers a wide variety of Process Design Services for general IT Support, Field Service and Professional Services operations. We have helped many smaller service operations re-engineer their service processes to improve operational efficiency and drive world class levels of performance.

Our service design process leverages input from key areas within you organisation and real world observation to determine the changes necessary to optimise IT Services. In addition, we will align processes with ITIL industry standards and best practices to ensure your business’s success.

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Lift and Shift Services

Your IT equipment is crucial to your business – Office relocation’s that have an IT element requires more than just a moving company. It requires a company who would understand your systems, how to dismantle, transport the equipment safely and rebuilt the systems at new site and provide support while you settle in, then perform follow-up testing.

We have the experience to make your office move a breeze with far less worry for you. Whether it is one PC in your accounts department, or an office move to a different state we take the utmost responsibility and care to ensure protection of your equipment from beginning to end.

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Can your business survive a disaster?

Find out how to increase your odds of business continuity in the event that your business critical data is comprised or lost

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